Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Crestwyn Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Crestwyn Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

What Should You Bring With You?

At Crestwyn Behavioral Health, we strive to make our patients’ stay as comfortable as possible so that they can focus on healing and recovery during their time with us. We know that the days leading up to admittance can be challenging. Perhaps unsure of what to anticipate, some patients may feel nervous about the road ahead. This is an important time for incoming patients to reflect on their unique goals for treatment, and mentally and emotionally prepare for the hard work and positive changes ahead.

What to Bring With You

Having a few key items from home will make our patients’ time here at Crestwyn Behavioral Health a bit easier. Additionally, by having a few familiar creature comforts of their own, Crestwyn will feel a bit more like home during a patient’s stay.

The following is a list of items we recommend our patients bring with them:

  • 3-5 days of clothing (Temperatures in the facility fluctuate so you may need to bring warm clothing)
  • Gym clothing (no drawstrings)
  • Jacket/Coat/Sweater (no strings or zippers)
  • Pajamas/Comfortable Night/Sleep Wear (Sleep attire is required)
  • Robe (No belts/Sashes)
  • Slippers (bare feet are not allowed for health reasons)
  • Underwear
  • Socks
  • Tennis Shoes (Strings will be removed for safety until discharge)
  • Shower Shoes
  • Comb/Brush
  • Optional-Religious/Spiritual materials
  • Unopened Cigarettes (adult programs)
  • Unopened Toiletries (Shampoo/Conditioner/Soaps etc.)

What Items Not to Bring With You

The following is a list of items that our patients should not bring with them:

  • Personal electronic devices including, but not limited to, TVs, computers, laptops, radios, portable game players, headphones, etc.
  • Money, Jewelry, and other valuables
  • Medications
  • Knives, guns, and weapons of any kind, including pocket knives
  • E-cigarettes, lighters, matches, and candles
  • Illicit drugs, alcohol, and any item containing alcohol.
  • Inappropriate clothing: clothing should not expose midriff or be too tight, too short, too low cut, or have profane, discriminatory or derogatory language, no alcohol or drug glamorization.
  • No clothing suggestive of Gang Affiliation.
  • Underwire bras, nothing with strings, no belts.
  • Rolling papers and open loose tobacco
  • Glass items and/or Sharp Objects
  • Coat hangers
  • Personal blankets, pillows, toys and stuffed animals
  • Cologne and perfume
  • Aerosol spray cans
  • Nail polish and remover
  • Candy, gum, food items, and drinks
  • Personal water bottles
  • Dietary supplements
  • Board games and dice
  • Violent or sexually related material or inappropriate photos
  • Writing materials/Office Supplies

Visitation

Visitation for Crestwyn is held two times per week.

Adolescent Visitation:

Wednesday – 6:30pm – 7:45pm
Saturday – 1:30pm – 3:30pm

Adult Visitation:

Thursday – 6:30pm – 7:45pm
Sunday – 2:30pm – 3:30pm

Residents are responsible for any visitors that arrive on their behalf during visitation. No pets please. No need for food, reading materials or technological devices.

I loved the staff! Most of the techs and nurses were wonderful. The doctors were great, too. I would choose it again if I had to go back.

– Former Patient

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