Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Crestwyn Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Crestwyn Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Memphis, Tennessee’s Preferred Acute Treatment Facility

Crestwyn Behavioral provides leading inpatient psychiatric programs for individuals experieincing crisis from substance abuse, mental health issues, or both. Our mental health center is at the forefront of effective evidence-based practices. Crestwyn Behavioral Health offers a safe environment to help individuals regain control of their lives.

Programs at Crestwyn

At Crestwyn Behavioral Health, we recognize the challenges that individuals who are suffering from mental health concerns or substance abuse issues face. We understand that these factors can affect all facets of their lives, and we also understand that the crises that they may face can seem insurmountable. For these reasons and more, we, at Crestwyn, strive to offer programs that not only helps individuals in crisis, but also helps set the stage for lasting healing.

The staff at our mental health rehab center is highly experienced in treating a variety of mental health disorders and conditions, which include, but are not limited to, the following:

  • Alzheimer’s disease (early stages)
  • Anxiety disorders
  • Attention-deficit/hyperactivity disorder (ADHD)
  • Bipolar disorder
  • Delusional disorder
  • Depressive disorders
  • Intermittent explosive disorder (IED)
  • Obsessive-compulsive disorder (OCD)
  • Oppositional defiant disorder (ODD)
  • Posttraumatic stress disorder (PTSD)
  • Schizophrenia
  • Self-harm
  • Suicidal ideation

Additionally, at Crestwyn Behavioral Health in Memphis, Tennessee, we offer all-encompassing programs for individuals who are suffering from substance abuse concerns. Whether such concerns are present independently, or exist alongside another mental health disorder, Crestwyn can help individuals put an end to their addictions. The following substances of abuse are among those that our mental health reahb center can provide treatment for:

  • Alcohol
  • Cocaine
  • Heroin
  • Meth
  • Opioids
  • Prescription drugs

In order to deliver care that appropriately addresses those in need, we offer two separate inpatient programs. One of these inpatient programs is designed to meet the needs of adolescents between the ages of 12 and 17. However, in some circumstances, when it is deemed appropriate, 10 year olds and 11 year olds may receive care in this program. The other inpatient program is designed for adults aged 18 and older.

Adult Inpatient Treatment Program

At our psychiatric rehab center, we view each person who walks through our doors as the unique individual that he or she is. Bearing that in mind, we know that everyone comes to us with different sets of needs and concerns, and are all at different places in their lives. For this reason, we deliver care that is fully customized to meet each man and woman’s specific needs so that he or she is able to achieve his or her treatment goals, and ultimately experience healing on a profound level.

Those who receive treatment in our adult inpatient program can benefit from participation in the following therapeutic elements and interventions:

Detoxification: When individuals come to our rehab center battling a chemical dependency concern, they may benefit from receiving medically-monitored detoxification services. Detoxification, or detox, is the physiological process of having substances of abuse removed from an individual’s system. When people arrive at our psychiatric rehab center with drugs and/or alcohol in their bodies, they can benefit from partaking in detox prior to fully engaging in the therapeutic aspect of programming.

Medication management: Meetings with a psychiatrist are scheduled on a daily basis for patients who require pharmaceutical interventions in order to help alleviate the distress that they experience as a result of the symptoms that plague them. In addition to these sessions, nurse practitioners and nurses monitor the administration of any medications that have been prescribed.

Individual therapy: Individual therapy allows patients to receive confidential, one-to-one counseling sessions with their primary counselors. In this setting, patients have the freedom to discuss anything that they wish to discuss without judgment.

Group therapy: Group therapy sessions at our rehab center are led by nurses, counselors, and mental health technicians. During these sessions, patients benefit from not only receiving various levels of education, but also in being able to give and receive support to and from other individuals who may be experiencing struggles that are similar to their own.

Family therapy: At Crestwyn Behavioral Health, we recognize that family members are not only impacted by the illnesses that their loved ones are suffering from, but that they can also be of monumental help and support as their loved ones work towards healing. For this reason, we incorporate family therapy sessions into our patients’ treatment plans when indicated as being beneficial to the patient’s care and based on the family members’ proximity to our mental health rehab center.

Outpatient Treatment

We also offer partial hospitalization programming (PHP) and intensive outpatient programming (IOP) to adults of all genders who require a step-down level of care after completing acute services or who need more support than other outpatient programs or individual therapy sessions can provide.

Within these programs, men and women can learn and refine skills for managing mental health disorders and remaining sober from drugs and/or alcohol.

This was the best place I could have ever chosen to go get help at! Unlike other behavioral health places in the Memphis area, Crestwyn is a very nice facility staffed with the kindest and most helpful people ever!

– Former Patient