Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Crestwyn Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Crestwyn Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Memphis, Tennessee’s Preferred Acute Outpatient Program (IOP & PHP)

Crestwyn Beahvioral provides leading outpatient psychiatric programs for individuals experiencing crisis from substance abuse, mental health issues, or both. Crestwyn Beahvioral Health offers a safe environment to help individuals regain control of their lives.

Treatment Programs at Crestwyn

Receiving inpatient treatment is an excellent first step towards improving your mental and overall health, as it can give you the skills and tools you need to manage mental illness symptoms and refrain from further substance abuse. However, we, at Crestwyn Behavioral Health in Memphis, Tennessee, believe that you can benefit from additional support and services that can assist you in living the healthier life that you deserve. For this reason, we are pleased to offer you partial hospitalization programming and intensive outpatient programming as step-down levels of care that you can participate in after your time in inpatient treatment is complete.

Partial hospitalization programming, or PHP, and intensive outpatient programming, or IOP, are both less structured than inpatient treatment, yet they offer more services than what traditional outpatient services can provide. Furthermore, these levels of care can also be accessed without having completed inpatient care, as our staff can recommend one of these forms of treatment when it is determined that the services available in these levels of care will best meet your needs.

These outpatient treatment options uphold the same values and commitment to exceptional care that we implement in the other services we offer at our mental health rehab center.

Partial Hospitalization Program (PHP)

Monday through Friday from 9:00 am until 3:00 pm for 3 to 4 weeks, you will have a full schedule of therapeutic services that will challenge you to think beyond what you have known about substance abuse and mental illness and encourage you to develop new ways of thinking and living that can support a healthier lifestyle.

At the start of each day, you will enjoy a continental breakfast and meet with your assigned therapist to talk about your progress and how you are doing. You will also have the opportunity to meet with your therapist for 15-minute check-ins in between other therapeutic services throughout the day so that you have the individualized support you need. Lunch and several breaks are also factored into each day, which can serve as times to reflect and regroup before resuming services.

PHP at our mental health rehab center features 5 staff-led groups that can last for up to an hour each. Among the topics covered in these groups, the following are what you can expect to learn and talk about at this level of care:

  • Recovery strategies
  • Practical facts about mental disorders, including schizophrenia, bipolar disorder, and depression
  • Strategies and resources for responding to stigma
  • Stress-vulnerability model and treatment strategies
  • Building social supports
  • Using medication effectively
  • Drug and alcohol use
  • Reducing relapses
  • Coping with stress
  • Relaxation techniques
  • Coping with problems and persistent symptoms
  • Getting your needs met by mental health and community systems

Lastly, you will also have the opportunity to receive medication management services with our onsite psychiatrist so that you can benefit from a medication regimen if your treatment needs require it.

Intensive Outpatient Program (IOP)

From 9:00 am until 12:00 pm on Mondays, Wednesdays, and Fridays, you will benefit from our staff’s expertise while partaking in the following treatment methods:

  • Psychoeducational group that will provide you with invaluable information about mental health disorders and/or addiction
  • Two process groups which are implemented to give you the safe space and support you need as you share your thoughts, feelings, and experiences with others while also learning from what other group members share about themselves
  • Two check-ins with a therapist so that you are able to have the one-on-one time to work through your emotions, establish goals for the present and future, and process your progress with a trained professional

IOP at our mental health rehab center lasts for 3 to 4 weeks like our PHP, though this level of care is less intensive in nature and can assist you in transitioning to traditional outpatient services so that you can continue on in your healing journey with success.

Once you complete PHP or IOP at our center, our staff devises a thorough discharge plan that will detail the necessary follow-up services that can help you continue progressing in your care. You will be very much included in the creation of your discharge plan, as we want you to feel comfortable with any and all recommendations provided to you.

If you would like to learn more about PHP or IOP at Crestwyn Behavioral Health in Memphis, Tennessee, or if you would like to complete an assessment to see if your needs can be appropriately met in one of these programs, feel free to contact our staff today. We look forward to giving you the resources you need to live a better life.

This was the best place I could have ever chosen to go get help at! Unlike other behavioral health places in the Memphis area, Crestwyn is a very nice facility staffed with the kindest and most helpful people ever!

– Former Patient