Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Crestwyn Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Crestwyn Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Memphis, Tennessee’s Preferred Adult Outpatient Program

The intensive outpatient program at our hospital in Memphis, TN, offers structured clinical support for adults who have been struggling with mental and behavioral health concerns.

Who Can Participate in IOP?

As is the case with all programs at Crestwyn Behavioral Health Hospital, entry into our adult IOP is evaluated on a case-by-case basis. Each prospective patient will complete an admissions assessment so that we can determine their ideal level of care.

However, in general terms, our IOP is designed for men and women, ages 18 and older, who fit into one of the following categories:

  • Adults who have completed an inpatient program, but who still need step-down support as they prepare to transition out of treatment
  • Adults whose needs merit more structured support than they can receive via traditional outpatient therapy, but who do not require round-the-clock supervision

If you complete residential and/or partial hospitalization programming at Crestwyn, you can ensure continuity of care by transferring directly into our IOP. Of course, our IOP is also open to adults who have participated in more intensive programs at other treatment centers, as well as those who have not previously received care for their mental or behavioral health concerns.

What Disorders Does IOP Treat?

The following are among the more common disorders that we treat via IOP at Crestwyn Behavioral Health Hospital:

  • Anxiety
  • Depression
  • Trauma
  • Posttraumatic stress disorder (PTSD)
  • Substance abuse and addiction
  • Self-harm
  • Family discord

It is important to understand that this is by no means a complete list of disorders that may qualify a person for care in our IOP. Determining whether you are a good fit for IOP is a matter of identifying the disorder or disorders that you have been experiencing, evaluating the nature of your symptoms, and deciding which services will best help you to achieve your goals.

What Happens in IOP?

The specifics of your time in IOP will be governed by your strengths, needs, and treatment goals. In general, though, your IOP experience will likely consist of the following three activities:

  • Psychoeducational groups that will provide you with valuable information about mental health disorders and/or addiction
  • Process groups that will offer a safe space to share your thoughts and feelings while also learning from the experiences of others
  • Check-ins with a therapist that allow you to work through your emotions, establish goals, and process your progress

Groups are conducted during every IOP session. The frequency of individual check-ins will be determined by your personalized plan, as well as your progress in treatment.

Where and When Are IOP Sessions Held?

The intensive outpatient program for adults is conducted at Crestwyn Behavioral Health Hospital. Our hospital is located at 9485 Crestwyn Hills Drive in Memphis, Tennessee.

IOP services are provided three days a week, with each treatment day consisting of three hours of care. Our current IOP schedule is as follows:

  • Mondays: 9 a.m.-noon
  • Wednesdays: 9 a.m.-noon
  • Fridays: 9 a.m.-noon

This schedule gives you the flexibility to work, volunteer, attend school, and lead a healthy, independent lifestyle. You will have ample opportunities to practice your new skills, balanced by the structured therapeutic support of regularly scheduled IOP sessions.

Most patients remain in IOP for three to four weeks. However, the amount of time that you spend in IOP will be determined by your needs and progress.

How Can I Learn More?

A friendly and knowledgeable member of our team is available to speak with you 24/7 about IOP or any other programs at Crestwyn Behavioral Health Hospital. To learn more, simply call us at your convenience. We look forward to helping you decide if Crestwyn is the perfect place for you or a loved one.

I loved the staff! Most of the techs and nurses were wonderful. The doctors were great, too. I would choose it again if I had to go back.

– Former Patient

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