Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Crestwyn Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Crestwyn Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Why Choose Crestwyn Behavioral Hospital

Crestwyn Behavioral Health offers all levels of care from inpatient to outpatient programming for adults and adolescents. We are the trusted provider of mental health and substance abuse treatment in Memphis, TN.

Why Choose Crestwyn

When it comes time to seek care for yourself or a loved one who is suffering from mental health concerns or issues of addiction, we know that there are many options for treatment. With all that might be racing through your mind as you prepare yourself for the days and months ahead, it can seem like a daunting task to sort through all the different programs available to you. But for individuals in need of high-end programming that balances unmatched quality of care with a commitment to patient comfort, Crestwyn Behavioral Health is the premier choice. Our adolescent and adult programs are designed to provide a customized treatment experience that builds on your innate strengths, promotes healing, and instills new behaviors to support recovery your whole life long.

Welcome Home

At Crestwyn, we believe that the treatment environment matters, and that it should feel as home-like as possible. That is why when you arrive at our center in the peaceful suburbs of Germantown, Tennessee, you will find a tranquil setting surrounded by flora and fauna, trees, and fields. As you approach our covered breezeway, you will be welcomed into a space that is comfortable and safe, and you will be introduced to compassionate members of our staff who strive to make each person who enters our center feel like family. Our large gymnasium and landscaped grounds provide an excellent backdrop to engage in physical activities that will quiet the mind and strengthen the body during your time at Crestwyn, and our patient rooms are designed to promote a restful reprieve from outside stress.

Programming at Crestwyn

As a leading behavioral health hospital, Crestwyn is steadfast not only in our commitment to providing a tranquil setting that is conducive to healing, but also to ensuring that we deliver the very latest in evidence-based treatment modalities available. Our range of care includes services from crisis stabilization to residential care with separate tracks for adolescents and adults. While at Crestwyn, individuals will have access to a variety of supports to help them successfully meet their personal goals for treatment, including:

  • Detoxification
  • Individual therapy
  • Group therapy
  • Family therapy
  • Medication management
  • Aftercare planning

All programming at Crestwyn is delivered by a multidisciplinary staff of highly trained behavioral health professionals. These individuals are skilled in crafting treatment plans that reflect each individual’s goals, challenges, strengths, and developmental needs. While chemical dependence and mental health concerns can sometimes lead to feelings of isolation, know that as you enter treatment, you are not alone. Our staff ensures that each person in our care is made to feel supported and welcomed during his or her time with us. While at Crestwyn, our patients will have access to the following members of our treatment team:

  • Board-certified psychiatrists
  • Counselors
  • Nurses
  • Social workers
  • Activity therapists

When it comes time to make the choice to enter treatment, making that first phone call is a monumental step on the journey to recovery. At Crestwyn, we welcome your questions, and are happy to discuss our treatment options with you so that you can decide if our center is the perfect place for you or your loved one to heal from addiction or mental health concerns. Your new life can start with a phone call today.

I was able to pinpoint things in my life from the last that affected my current life and see clearly. Crestwyn has been so helpful to me.

– Former Patient

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